Frequently Asked Questions (FAQs)
You’ve got questions, we’ve got answers. If you have any additional questions not answered here, feel free to call us at (321) 779-9994 or email us at email@example.com, and we will respond as quickly as possible.
What time is check in/checkout?
Check in time is at 3pm or later. Check out time is at 11am. Our office is open 24 hours a day. Checking in late is never an issue as there will always be a member of our staff available on site at all times.
I'm arriving late in the evening, can I still check in?
Our office is open 24 hours a day. Check in late is never an issue as there is always a member of our staff available on site at all times.
Can I check in early?
Early check in cannot be guaranteed and is subject to availability. If you are arriving on a very early flight and wish to check in as soon as you arrive, we recommend reserving the night before in order to guarantee that a room is ready for you upon arrival. Otherwise, we can store luggage for guests without rental cars who arrive early and cannot be checked in early.
Do you have free wireless internet?
Yes, we have free wireless internet in all rooms.
Do you have parking?
Yes, each booked room includes 1 free parking spot. Don’t worry, there is enough parking available for all rooms.
Is there daily housekeeping?
Yes, daily housekeeping takes place between 11am – 3pm. You can simply place the “Do Not Disturb” placard on your door if you do not want any housekeeping.
Are all rooms Non-Smoking?
Yes, all rooms are non-smoking and smoking is not permitted near any rooms. There is a smoking area located near the back of the parking lot.
Do you allow pets?
No, pets are not allowed.
Do you offer guest laundry service?
Yes, we do have a guest laundry facility right on property.
Do you offer luggage storage?
We offer free luggage storage before check in and after check out. Due to limited space, multi-day storage is not available.
Which toiletries do you provide in the room?
We provide a conditioning shampoo, body wash, and hand soap.
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)